Continue to trying to discover someone to help me with my concern. Have despatched a message within the AA internet site with a reaction that designed no sense. Have known as and been instructed to mail the information. I tried to reaction to your concept that created no sense And that i received an e-mail back stating that the e-mail address I responded to will not be is use.
Two weeks back we received the awful information that our 12 12 months previous grandson were strike by a truck and killed. We needed to get from PA to CA as rapidly as is possible. It absolutely was Thankagiving week, the worst 7 days in the yr to travel via Hotwire, we were in a position to get reservations the subsequent early morning on American, not the airline on which we typically vacation.
You should explore this so other travellers gained’t hold the exact same encounter…..I would really like a reply from You furthermore mght..
I've flown your airline two times in the final 12 months and experienced just one male that works for me to fly previous week on the non quit flight you men can’t even get a non prevent flight punctually.
rosity to us shareholders. Administration and all staff of AAL are certainly performing an incredible position, reflected from the steady rise of
just an e-mail apologizing for your inconvenience brought on by the delayed flight might have been all I required from an individual with your operations.
On 7/19/2013 I flew through American Airways from Columbus Ohio to Las Vegas Nevada. We experienced a layover in Dallas Tx, at your Fort Worth airport. I'd the worst expertise I have at any time had Along with the American Airlines representatives there and After i referred to as client service they have been no help both. Initial, 1 of the representatives despatched us to the incorrect gate; I needed to check with a representative in which our flight can be departing from since a gate number wasn't on my boarding pass. We went to the gate instructed and ended up sent to the wrong gate, due to the fact we have been at the wrong gate we did not hear our departing flight information and facts producing us to miss our flight. We went to the counter asking for a standing of our flight because we had read nothing, one particular AA attendant within the station was not willing to appear something up mainly because she was typing or performing another thing. I stated to her that it was important for the reason that we could miss out on our flight. She didn’t care. Though there was a lengthy line of folks waiting around to speak with the one AA rep offered. I waited in line for as long as I could, I then noticed an AA agent going for walks by and I ended her for help, she explained there was nothing at all she could do and sent us to a different AA desk. We went to that desk and we ended up advised our plane was correct there outside on the point of choose off and that they'd not let's over the plane mainly because if they called the AA Associates about the plane and check with them to await us it makes Most people ridiculous?
I can't realize why I can't have the opportunity to decide on a seat on flight #1848 from DFW to Bos affirmation LGGSNS
When we completed going through Immigration and Customs and baggage and we experienced Excellent trouble obtaining the Just one AA Customer Service person who was really tough to contend with when it comes to the arrangements for that night and upcoming morning. We realized that there have been no resort rooms readily available. At 11.forty five pm he ultimately gave us a voucher for the 9AM flight the following early morning and a $twelve voucher for food items.
My husband is in a nursing residence with Alzheimer’s sickness. American is taking advantage of my regrettable predicament by insisting I pay back to transfer his miles to my account even though I'm the a single who has actually been accuring the miles whilst buying Along with the Advantage card. Disgrace on American Airlines. A technician can execute this that has a several strokes in minutes.
I want to make this report back to you. I had been surprised which i was unable to come up with a report by telephone. Sallianne Dale
What great is writing your displeasure to this so known as “shopper service†if very little is completed to address the grievance.
I are actually touring with American Airways for quite some time now and am now extremely my website shocked in a modern prevalence. I'd just gotten again from holiday vacation to find that my suitcase was missing. American Airlines advised me I was alleged to get it again the next day, but I only acquired it two times afterwards and found that my suitcase had been ripped open up and destroyed.
I went to my resort and put in the following FOUR several hours on the telephone with AA within an try to contain the bag sent to LGA very first thing in the morning, in which I would be waiting.